Frequently Asked Questions
1. Do you have a physical store?
Yes, we are located in The Fern Triangle Km20 Ortigas Ave Ext Brgy Sto Nino Cainta, Rizal.
2. What is your store hours?
We are open Mon-Friday 10am-4PM , Saturday 10AM-5PM.
3. How to order? What are the Payment Methods?
Go to our catalog, select the item you want to order. Add to cart. Choose payment method below. Complete the payment process. After payment is made, please send the order number (refer to order confirmation you received) and attach the deposit slip to themammothempire@gmail.com subject for verification. We will verify the payment within 24hrs and you will be notified that we are will be arranging the delivery soonest possible.
For Payment Method:
a. We accept Paypal, BPI BDO Over-the-counter payments and online banking.
b. We accept payment thru Palawan Express | LBC
4. How to process Return/Refund?
Kindly check the Refund and Exchange Policy link at the bottom of the Website Page for the details.
